Business Details
46 Years
experience
Emergency
services
Your Trusted IT Partner in Romford
Established in 1980, Fourth Generation Computer Group has built a reputation as a trusted provider of comprehensive IT solutions. Our expertise spans technical support, web development, disaster recovery, and network cabling, serving diverse sectors including banking, healthcare, education, and legal services. We prioritise confidentiality and security, offering 24/7 support to meet client needs outside standard working hours.Our team combines decades of experience with cutting-edge technology to deliver tailored solutions that ensure long-term operational efficiency. Clients benefit from our commitment to flexibility, future-proofing systems, and maintaining the highest standards of service reliability. With a global reach and local presence in Romford, we combine technical excellence with a client-centric approach to address evolving technological challenges.
Services
IT Technical Support
Web Development
Data Recovery
Network Cabling
Disaster Recovery
Computer Sales
Consultancy Training
Research Development
Consumables Supply
Virus Removal
Details
- Year established: 1980
Highlights and features
- We offer 40+ years of proven expertise in IT solutions across 20+ industries
- Our 24/7 support ensures uninterrupted service for critical business operations
- We specialise in secure, custom-built systems for listed buildings and sensitive environments
- Our team holds advanced certifications in server architecture and network security
- We provide transparent pricing with no hidden fees for all technical services
What people say
Excellent service
Prompt response
Technical expertise
Reliable support
Professional team
Services
IT Technical Support
Our 24/7 IT support covers on-site and remote assistance for businesses and home users worldwide. We resolve hardware and software issues, implement security measures, and maintain network infrastructure. Clients benefit from rapid response times and expert troubleshooting by certified technicians with decades of industry experience.
Web Development
We create and maintain e-commerce platforms and corporate websites with a focus on security and scalability. Our services include domain registration guidance, content management system implementation, and SEO optimisation. Clients receive ongoing support for website updates and digital marketing integration.
Data Recovery
Specialising in server and hard drive data recovery, we restore lost information from failed RAID arrays and corrupted storage devices. Our engineers use advanced cloning techniques to preserve original data while implementing permanent solutions for business continuity and disaster prevention.
Network Cabling
We design and install structured cabling systems for commercial and residential properties, including listed buildings and multi-storey facilities. Our solutions support high-speed data transmission while maintaining aesthetic integrity through discreet cable routing and modern connectivity standards.
Disaster Recovery
Our disaster recovery services include backup system implementation, server monitoring, and emergency response planning. We develop custom strategies to protect critical business data and ensure rapid system restoration following hardware failures, cyberattacks, or natural disasters.
People
Ian Winchester-Fraser
Director
With over 40 years in IT services, Ian leads our technical team, focusing on strategic client solutions and innovation in network security and infrastructure projects.
Questions
What IT services do you offer?
We provide technical support, web development, data recovery, network cabling, disaster recovery, and computer sales with 24/7 availability.
Do you support businesses outside normal hours?
Yes, our 24/7 service includes out-of-hours technical support and emergency response for critical systems.
How do you handle data recovery emergencies?
We use advanced cloning techniques to preserve original data while implementing permanent solutions for business continuity.
Can you work in listed buildings?
Yes, we specialise in discreet cabling installations that preserve historical integrity while meeting modern connectivity needs.
What industries do you serve?
We work with clients in banking, healthcare, education, legal, government, and 15+ other sectors requiring secure IT solutions.
Do you offer remote support options?
Yes, our remote access solutions include secure VPN connections and virtual desktop environments for global accessibility.
Reviews (2)
Marianna Dragu
Jun 16, 2022
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I have used this same IT company for a number of years: despite needing IT in my work, my knowledge of IT software stretches to basically, what I need to know. I have recent updated my computer and as usual I found the service provide by Richard, to be well-manner, courteous and informative. When engaging in their services, nothing is too much trouble, including being given sound advice, in terms of decision making when wanting to buy an upgraded computer. Once, again I can reiterate that the customer service is to a very good standard.
Andrea Q.
Jun 22, 2020
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I was extremely impressed with Richard who provided 1st class professional service in solving my laptop operating system error. He provided regular updates and explained the root cause of the issue coupled with a quick resolution. I would not hesitate to recommend this local business. He was also happy to share his knowledge to help me with a future laptop purchase. Keep up the great work!
