Business Details
31 Years
experience
Your Trusted Recruitment Partner in Telford
At ResourceBank, we combine advanced recruitment technology with genuine, human-led expertise to deliver smarter, faster hiring solutions. With over 30 years of experience in outsourced recruitment, we provide tailored RPO (Recruitment Process Outsourcing) services that integrate seamlessly with our clients' operations. Our approach blends AI-driven tools with specialist recruiters to address diverse talent acquisition challenges, from high-volume hiring to strategic leadership placements. We pride ourselves on building long-term partnerships, having managed UK retail recruitment for World Duty Free since 2007 and delivering embedded RPO teams that achieve 94% retention rates. Our commitment to innovation is evident in our adoption of AI to enhance candidate experiences while maintaining the personal touch that sets us apart.We work hand-in-hand with HR leaders to overcome skill shortages, optimise costs, and strengthen employer brands through targeted marketing strategies. Our track record includes recruiting 242 professionals for Daikin over two years and filling 59 roles for DHL Global Forwarding in just eight weeks. As a values-driven organisation, we prioritise inclusivity, sustainability, and continuous improvement, aiming to be carbon-neutral by 2023. Our team of experts, including seasoned account managers and recruitment specialists, delivers measurable results across sectors such as logistics, engineering, and healthcare. With a 100% client satisfaction score, we remain dedicated to evolving our services to meet the dynamic needs of modern businesses.
Services
Outsourced Recruitment
Strategic RPO
Project RPO
Department RPO
On-Demand RPO
Talent Projects
Early Careers Recruitment
Employer Branding
Engagement Services
Recruitment Optimisation
Details
- Year established: 1995
Highlights and features
- We have over 30 years of recruitment expertise.
- Our AI-driven tools enhance hiring efficiency.
- We offer tailored RPO solutions to meet specific needs.
- We maintain a 100% client satisfaction rate.
- Our flexible models adapt to varying recruitment demands.
What people say
Game changer
Significant improvements
Exceptional candidates
Cost-efficient service
94% retention rate
Services
Outsourced Recruitment
Our outsourced recruitment services provide dedicated talent acquisition solutions tailored to business needs. We combine AI-driven insights with human expertise to deliver faster, consistent hiring for high-volume or strategic roles. Our approach strengthens employer brands while reducing time-to-hire and improving candidate retention.
Employer Branding
We create compelling employer brands that attract top talent through engaging careers websites and social media strategies. Our tailored content showcases company culture and values, reducing reliance on job boards while increasing high-quality applications through targeted digital campaigns.
Early Careers Recruitment
Our early careers recruitment manages high-volume graduate and apprenticeship schemes from application screening to onboarding. We ensure fair, inclusive processes while maintaining quality standards, helping clients build future-ready workforces aligned with long-term business objectives.
Engagement Services
We enhance employee retention through engagement surveys and exit interviews that identify key drivers of satisfaction. Our data-driven insights help businesses implement strategies to improve workplace culture, reduce turnover, and boost overall organisational performance.
Talent Projects
Our talent projects deliver expert support for specific recruitment initiatives, including executive search and diversity programmes. We provide tailored solutions for complex challenges, offering both strategic guidance and full project management to achieve measurable outcomes.
People
Richard Pearson
Chief Executive
Founder of ResourceBank with 30 years' experience in outsourced recruitment, Richard leads strategic growth and innovation in talent acquisition solutions for major clients across diverse industries.
Sarah Crocker
Commercial Director Operations
Sarah oversees recruitment partnerships and HR projects, leveraging extensive expertise in delivering scalable resourcing solutions that align with clients' strategic objectives and operational requirements.
Charlotte Todd-Smith
Head of Client Development
As RPO specialist, Charlotte designs custom talent acquisition strategies that address complex recruitment challenges, focusing on improving hiring efficiency and strengthening employer branding for corporate clients.
Ed Longhurst
Account Manager
Ed manages recruitment projects with 15 years' experience in business development, building strong client relationships and delivering cost-effective hiring solutions across multiple sectors.
Todd Ashton
Account Manager
Todd specialises in early careers recruitment and high-volume projects, applying a decade of expertise to deliver RPO services across logistics, engineering, and hospitality sectors with measurable success.
Questions
What RPO solutions do you offer?
We provide Strategic, Project, Department, and On-Demand RPO models tailored to different hiring needs, from embedded teams to flexible recruitment services.
How do you use AI in recruitment?
Our AI-driven tools enhance candidate sourcing and screening while maintaining human oversight to ensure quality matches and personalised candidate experiences.
Which industries do you work with?
We operate across logistics, engineering, healthcare, retail, hospitality, and professional services, delivering sector-specific recruitment solutions with specialist knowledge.
Can you handle high-volume hiring?
Yes, our scalable solutions have filled 59 roles in 8 weeks for DHL and over 10,000 positions for Magnet, maintaining quality while reducing time-to-hire.
How do you improve employer branding?
We create targeted careers websites and social media strategies that showcase company culture, attracting 40% more quality applicants through improved brand positioning.
What locations do you cover?
We operate nationwide from Telford and Henley-on-Thames offices, supporting clients across the UK with both local and national recruitment campaigns.
Reviews (3)
Rich B.
Mar 09, 2021
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I was contacted out the blue by a "senior executive consultant" via a professional networking platform enquiring if I would be interested in a role they were working on. I confirmed my interest and a phone conversation was scheduled. After going through 2 phone calls with different "consultants" and an online test I was then told the next step would be an onsite test with the hiring company and I would be contacted to discuss dates.
This never happened and after several attempts to contact the consultants for feedback non of my calls or emails were returned. I find it very unprofessional to have been so far through the recruitment process for the consultants to then not contact me to provide any feedback as to why I have been unsuccessful, especially when it was they who contacted me first about the role.
This never happened and after several attempts to contact the consultants for feedback non of my calls or emails were returned. I find it very unprofessional to have been so far through the recruitment process for the consultants to then not contact me to provide any feedback as to why I have been unsuccessful, especially when it was they who contacted me first about the role.
Olivia Smith
Jan 09, 2020
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Best Recruitment Agency in UK. provides all type of recruitment services. Great work done by Resource Bank. Recommend to all.
Abhishek Garg
Dec 27, 2019
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Resource Bank provides best Recruitment services in UK. Staff is really helpful and hardworking. I really appreciate your services.
