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Business Details
30 Years
experience
Your Trusted Recruitment Partner in Ipswich
Established in 1996, Tandem Personnel has built a reputation as a trusted recruitment consultancy serving Suffolk, South Norfolk, and North Essex. Founded by two industry veterans with over two decades of experience, we prioritise a personal approach to understanding client and candidate needs. Our deep knowledge of local industry sectors, including engineering, manufacturing, and administration, ensures we deliver tailored staffing solutions. Unlike larger agencies, we maintain direct control over payroll and candidate relationships, guaranteeing transparency and accountability. Our commitment to honesty, consistency, and exceptional service has fostered long-term partnerships with businesses and job seekers alike.

We pride ourselves on responding to every application, providing clear communication, and treating temporary workers with the respect they deserve. With a loyal client base spanning decades, we remain privately owned and focused on quality over quantity. Our in-house expertise covers temporary and permanent placements, supported by a team that has remained unchanged for years, ensuring familiarity and reliability. We actively avoid false promises, instead offering candid advice to align candidates with opportunities that match their skills. This philosophy has cemented our position as a preferred recruitment partner in the East of England.
Services
Engineering Recruitment Manufacturing Staffing Administrative Support Technical Roles Executive Placements Warehouse Staff Sales & Marketing Accountancy Recruitment Supply Chain PA & Secretarial
Details
  • Year established: 1996
Highlights and features
  • We have over 25 years of experience in local recruitment expertise
  • Our in-house payroll system ensures transparent and timely payments
  • We provide consistent consultant contact for all clients and candidates
  • We guarantee honest assessments of job suitability for candidates
  • Our long-standing client relationships demonstrate proven reliability
Associations and certifications
  • Gangmasters and Labour Abuse Authority
What people say
Trusted and reliable provider Superior service to competitors Friendly, efficient and professional Made temporary role permanent Consistent high-quality service
Services
Engineering Recruitment
Specialising in engineering roles across mechanical, electrical, and production disciplines. We connect businesses with skilled professionals from apprentices to senior management. Our consultants' industry knowledge ensures precise matches for temporary and permanent positions.
Manufacturing Staffing
Providing skilled workers for manufacturing environments including assembly, quality control, and plant operations. We understand the demands of production environments and supply reliable personnel tailored to specific operational needs.
Administrative Support
Supplying temporary and permanent administrative professionals for roles ranging from data entry to executive support. Our candidates are vetted for organisational skills and proficiency in office systems.
Executive Placements
Identifying leadership talent for managerial and director-level positions. We conduct thorough assessments to match strategic vision with organisational culture for critical leadership roles.
Supply Chain
Recruiting specialists for procurement, warehouse management, and distribution roles. Our candidates understand inventory systems and supply chain optimisation requirements.
People
Ruth Robson
Joint Managing Director
With over 25 years in recruitment, Ruth specialises in engineering and manufacturing placements. As a founding member, she maintains hands-on involvement in client relationships and candidate selection.
Gabriella Kersley
Joint Managing Director
Gabriella brings extensive experience in commercial recruitment and team leadership. She focuses on building long-term client partnerships while ensuring exceptional candidate experiences.
Questions
What recruitment services do you offer?
We specialise in temporary and permanent placements across engineering, manufacturing, administration, executive roles, and supply chain sectors.
Which areas do you cover?
We operate throughout Suffolk, South Norfolk, and North Essex, with a strong understanding of local industry requirements.
How do you ensure quality candidates?
Our consultants maintain direct relationships with candidates and use industry-specific knowledge to match skills with client needs precisely.
How are temporary workers paid?
We manage payroll in-house to ensure timely payments and immediate resolution of any payment-related queries.
Can temporary roles become permanent?
Yes, many of our temporary placements transition to permanent positions based on performance and mutual suitability.
Reviews (7)
Adam Day
Mar 24, 2022 Report
They provide an excellent service and go above and beyond to find the right job for you. They are a great team always willing to help!
Steven Morrison
Dec 09, 2021 Report
Very happy with tandem personnel. Found me a job quickly, treated me fairly. Ruth at Tandem was polite professional and friendly. Highly recommend.
Alison Beaumont
Oct 21, 2021 Report
Emily is amazing! She has been nothing but helpful and responds very quickly when contacted. I am very impressed with the continued great service.
Michelle Lovegrove
Oct 17, 2021 Report
At Tandem Personnel, nothing was too much trouble! I found them very helpfull, understanding and they quickly responded to questions that I had. Would definately reccomend! Thank you Ladies!
Dave Udall
Aug 16, 2021 Report
Found everyone at tandem so polite and helpful Ruth and the team go that all important extra mile To make sure you are placed exactly where you need to be Absolutely pukka
John W.
Jul 30, 2021 Report
Absalute amazing service couldn't have felt more supported, dealt with Ruth she was very supportive and kind, felt like the company really cared about helping me find what I was looking for.
Dave U.
Jul 29, 2021 Report
Ruth and the team went well above my expectations after dealing with other agencies Extremely polite and helpful from day one and went the extra mile to find me the right position Big thumbs up from me