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Business Details
24 Years
experience
Your Trusted Recruitment Partner in Leicester
Established over 23 years ago, Industria Personnel Services has grown from humble beginnings to become a trusted leader in temporary and permanent recruitment solutions across the UK. Our expertise spans multiple industries, including industrial, commercial, technical, and executive sectors, with a proven track record of connecting businesses with the talent they need to thrive. With a network of strategically located offices and a team of accredited recruitment consultants, we deliver tailored workforce solutions that prioritise compliance, efficiency, and long-term relationships. Our commitment to quality is underscored by prestigious accreditations, including ISO 9001 and ISO 14001 certifications, as well as the REC Gold Standard, reflecting our dedication to operational excellence and environmental responsibility.

We pride ourselves on proactive, professional service, supported by integrated training, HR, and payroll systems that ensure seamless implementation and ongoing support for both clients and candidates. Our value-added services, such as biometric time-and-attendance systems and real-time performance analytics, further enhance productivity and cost control. With a focus on ethical practices and continuous improvement, we remain committed to exceeding expectations in every partnership.
Services
Industrial Recruitment Commercial Recruitment Driving Jobs Technical Recruitment Executive Search Construction Recruitment Managed Services Payroll Solutions Compliance Training Apprenticeship Programs
Details
  • Year established: 2002
Highlights and features
  • We have over 23 years of experience in UK recruitment across diverse industries.
  • Our ISO 9001 and ISO 14001 certifications ensure quality and environmental responsibility.
  • We provide tailored workforce solutions with seamless implementation and ongoing support.
  • Our dedicated payroll department ensures 100% HMRC compliance with weekly RTI submissions.
  • REC Gold Standard accreditation reflects our commitment to industry-leading practices.
Associations and certifications
  • ISO 9001
  • ISO 14001
  • REC Gold Standard
  • Association of Labour Providers
What people say
Incredible support from recruitment team Smooth job placement process Dedicated payroll compliance Proactive and professional service Value-added training programs
Services
Industrial Recruitment
We specialise in placing skilled workers in industrial roles, from warehouse operatives to logistics managers. Our candidates receive structured training and mental health support, ensuring readiness for demanding environments. Clients benefit from biometric time-and-attendance systems and real-time productivity analytics.
Executive Search
Our executive search division identifies senior leaders for strategic roles. We conduct rigorous screening and onboarding processes, aligning candidates' expertise with organisational goals. Clients receive quarterly salary benchmarking and competitor analysis to maintain competitive edge.
Compliance Training
We ensure all workers meet GLAA and HMRC standards through dedicated payroll systems and anti-modern slavery initiatives. Our compliance team collaborates with 'Stronger Together' to protect worker rights and maintain ethical recruitment practices.
Managed Services
Our managed services division provides onsite recruitment support, integrating with client operations to streamline hiring. Real-time KPI tracking and open-book pricing models ensure transparency and cost control for high-volume staffing needs.
Apprenticeship Programs
We offer apprenticeships and leadership training to enhance workforce capabilities. Structured programs focus on productivity, well-being, and career progression, supported by dedicated marketing campaigns to attract top talent.
People
Michael Walker
Managing Director
Michael leads Industria with over two decades of recruitment expertise, driving strategic growth and maintaining compliance excellence. He champions ethical practices and client-focused innovation across all operations.
Mathew Coulson
UK Operations Director
Mathew oversees nationwide operations, ensuring seamless service delivery and adherence to ISO standards. His focus on technological integration enhances efficiency and client satisfaction across all recruitment divisions.
Mark Williams
Financial Director
Mark manages financial strategy and compliance, ensuring transparent pricing models and cost-effective solutions. He oversees the dedicated payroll department, maintaining HMRC compliance and ethical payment practices.
Charlotte Gent
Operations Manager - Compliance
Charlotte leads compliance initiatives, collaborating with regulatory bodies to uphold GLAA standards. Her work ensures worker rights protection and ethical recruitment practices across all client partnerships.
Andy McKenna
Senior Operations Manager - UK Managed Services
Andy directs managed services, implementing biometric systems and real-time analytics to optimise workforce management. His team ensures scalable, tech-driven solutions for high-volume client requirements.
Questions
What industries does Industria Personnel Services specialise in?
We specialise in industrial, commercial, technical, construction, driving, and executive recruitment sectors across the UK.
How does Industria ensure payroll compliance?
Our dedicated payroll department uses HMRC-compliant systems with weekly RTI submissions, avoiding umbrella schemes and ensuring fair worker payments.
What accreditations does Industria hold?
We hold ISO 9001, ISO 14001, and REC Gold Standard accreditations, reflecting our commitment to quality and ethical practices.
Can Industria provide onsite recruitment support?
Yes, our managed services division offers onsite recruitment solutions with real-time KPI tracking and scalable biometric systems.
How does Industria support candidate development?
We offer apprenticeships, leadership training, and mental health support to enhance career progression and workplace productivity.
What compliance measures are in place?
We adhere to GLAA standards and collaborate with 'Stronger Together' to prevent modern slavery, ensuring ethical recruitment practices nationwide.
Reviews (6)
Monika Radomska
Apr 01, 2022 Report
Very good agency. Registration process really quick, no problems with wages, payments always on time, staff very helpful. I can highly recommend this agency to everyone!
Cuba-
Mar 31, 2022 Report
Wouldn't even give it a star! Absolutely trash service provided by one of the main recruitment consultants called Sam. I was going through diarrhea and vomiting constantly throughout day and night. Called to advise cannot come in to work. She told me take paracetamol and go work otherwise the company will not want you to come back on Tuesday. Gives false information with threats trying to get you in to work like a robot. Person has no empathy or understanding when someone has a bad virus. She needs to get that brain chip out of her head and start acting like a human being.
Mehdi Hossain
Feb 18, 2022 Report
I'm pleased with this agency. Good organization, on time payment, and the registration process was quick and straightforward. Specifically thanks to Nela Ficut for her assistance, friendly behaviour, and professional approach. She always assist me in a right way. All Staff are very helpful and kind.
Manish Cangi
Feb 18, 2022 Report
She is so angry and so roots she didn't know how to talk with workers and people. I spoke one of staff she talking like rooth and she was angry I just asking her can you tell me what was the wages on day shift and night shift that's all and she telling you are not interested you can't speak or don't waist our time but we also know what to do on my job she spouse explain but she cut off my call and hanging out my call this is not like to do. I don't interested now.i talk time is 13:27 day 31/01/2022 good by carry on.
Big G.
Feb 03, 2022 Report
One of the workers in this agency was discriminate towards me saying are you tutting at me like am a 6 year old he was a ginger guy apparently he died his hair blonde now also decided to block my email from the agency even though he was the one being rude to me and telling me did you just tut @me they don't even deserve one star unprofessional smh
Maulik Nandha
Jan 14, 2022 Report
This agency wasting peoples time and not giving good jobs out and making me work for 2 weeks and tell me no work and if i call back the agency they say you didn't want to work. am thinking you guys telling me no work available then why telling me that i don't want to work. Highly recommend not to go to this agency and poor service from the reception.