With over 17 years experience recruiting into the Contact Centre marketplace, there's not a great deal we don't know about Managerial, Leadership and Frontline resourcing. With an unrivalled record of success from the longstanding dedicated and professional team we are fortunate enough to have built, we provide resourcing solutions through true partnerships across the UK and internationally.25,000 plus great additional benefits. Due to continued growth, we have another vacancy for an enthusiastic, focused Team Manager to join our client's busy, vibran.
Services
The Team
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For those familiar with us, you'll know all about how we expertly deliver the best talent across the Call and Contact Centre Industry. Our success isn't just down to the hard work of our teams, but the strong relationships we have formed over the past 17 years. While we take great care to get to know our clients and candidates as best as we possibly can, it's occurred to us that you may not know that much about us! So this is me; I fell into Contact Centre recruitment (how else would it happen!) at the ripe old age of 21.
About Us
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Formed in 2003 we specialise in talent acquisition at every level for businesses with a heavy reliance on Contact Centre operations; onshore, offshore or outsourced. Whether you need a CEO, Operations Director, a whole new layer of Team Leaders, need to build a complete Planning function or fully staff a new contact centre operation with '000 of frontline agents, we are the go to people.
Frontline
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Frontline & Volume resourcing can be challenging, but achieving success need not be as tough as it appears. Over a number of years we have devised a formula for success and it's really not that complicated. However it requires an understanding of an extremely transient market place, where a number of elements come into play.
Candidates
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