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Appointments Personnel Ltd Appointments Personnel Ltd
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Business Details
28 Years
experience
Your Trusted Recruitment Partner in Stoke-on-Trent
Established in 1998, Appointments Personnel has built an enviable reputation as a trusted recruitment consultancy serving Staffordshire, Stoke-on-Trent, and Cheshire. Our team combines over 25 years of industry expertise with a deep understanding of local market needs to deliver tailored recruitment solutions. We specialise in connecting businesses with top-tier talent across sectors including office support, HR, industrial, and accountancy and finance. Our commitment to quality is underscored by our membership of the Recruitment & Employment Confederation (REC) for over two decades. We offer comprehensive services ranging from temporary staffing and permanent placements to HR support and interview training for line managers.

Our proven 7-step vetting process ensures only the most suitable candidates are placed, while our candidate screening and skills testing services reduce the risk of bad hires. With a focus on long-term partnerships, we provide bespoke solutions such as salary benchmarking, recruitment audits, and on-demand resourcing to support businesses at every stage of growth. Our family-run ethos drives a customer-centric approach, delivering exceptional results through personalised service and a passion for matching the right people with the right roles.
Services
Temporary Recruitment Permanent Recruitment HR Support Psychometric Testing Interview Technique Training Candidate Screening Skills Testing Job Brief Creation Interview Support Recruitment Audit
Served areas
  • Staffordshire, Cheshire, Derbyshire
Details
  • Year established: 1998
Highlights and features
  • We have over 25 years of recruitment experience in Staffordshire and Cheshire
  • We provide access to exclusive candidate networks for hard-to-fill roles
  • We deliver three high-quality CVs within 48 hours and interviews within seven days
  • We offer comprehensive support with job descriptions, interview questions, and hiring processes
  • Our expertise reduces the risk of bad hires through professional candidate vetting
Associations and certifications
  • REC
What people say
Exceptional results Quick turnaround Personalised service Expert advice High-quality candidates
Website
Services
Temporary Recruitment
Our temporary recruitment service provides businesses with flexible staffing solutions to meet short-term needs. We specialise in sourcing skilled candidates for roles ranging from administrative support to industrial positions. By understanding your specific requirements, we ensure rapid deployment of reliable workers who integrate seamlessly into your operations. This service helps maintain productivity during peak periods or staff shortages while reducing long-term commitment risks.
Permanent Recruitment
We deliver targeted permanent recruitment solutions to build stable, high-performing teams for growing businesses. Our process combines in-depth role analysis with rigorous candidate vetting to identify individuals whose skills and values align with your organisation. From entry-level positions to senior management roles, we streamline hiring while minimising the costs associated with prolonged vacancies and bad hires.
HR Support
Our HR support service offers expert guidance on employment practices, policy development, and compliance matters. We assist businesses with redundancy management, interview training for line managers, and creating effective onboarding processes. This comprehensive support helps organisations navigate complex HR challenges while maintaining positive workplace cultures and legal compliance.
Interview Technique Training
We provide practical interview technique training to enhance your team's recruitment capabilities. This service covers structured interview frameworks, effective questioning strategies, and candidate assessment methodologies. By equipping managers with professional interviewing skills, we help reduce hiring biases and improve selection accuracy for better long-term employment outcomes.
Recruitment Audit
Our recruitment audit service evaluates your existing hiring processes to identify inefficiencies and areas for improvement. We analyse candidate sourcing methods, screening procedures, and onboarding practices to optimise time-to-hire metrics and candidate quality. This diagnostic approach helps businesses implement data-driven recruitment strategies that deliver better value and improved hiring success rates.
People
Kerry Bonfiglio-Bains
Founder
Kerry established Appointments Personnel in 1998 with a vision to retain top talent in Staffordshire. Her leadership laid the foundation for the company's values of integrity and service excellence, creating a recruitment consultancy that prioritises both client needs and candidate development.
Emma Bonfiglio
Managing Director
Taking over management in 2012, Emma has continued developing Appointments Personnel's award-winning recruitment solutions. She maintains the company's core values while expanding service offerings to meet evolving business needs, ensuring consistent delivery of high-quality staffing solutions across the region.
Max Powell
Office Manager
Max oversees daily operations at Appointments Personnel, ensuring smooth coordination of recruitment activities. With extensive experience in organisational management, he plays a crucial role in maintaining the company's efficient service delivery and client satisfaction standards.
Peter Donnelly
Business Manager
Peter manages key client relationships and recruitment campaigns, leveraging his industry expertise to develop effective staffing strategies. His focus on understanding both business requirements and candidate capabilities contributes significantly to the company's successful placement record.
Lucy Cartlidge
Recruiter
As a dedicated recruiter, Lucy specialises in matching candidates with suitable roles across various sectors. Her thorough understanding of local market dynamics and commitment to candidate development exemplifies Appointments Personnel's customer-centric approach to recruitment services.
Questions
What sectors does Appointments Personnel specialise in?
We specialise in office support, HR, industrial, and accountancy and finance recruitment, with expertise in both temporary and permanent placements across Staffordshire and Cheshire.
How quickly can you provide suitable candidates?
We typically deliver three high-quality CVs within 48 hours and can arrange interviews within seven days for most roles.
What makes your recruitment process different?
Our 7-step vetting process and focus on local market knowledge ensure better candidate quality and reduced risk of bad hires compared to standard recruitment approaches.
Do you offer HR support services?
Yes, we provide interview training for line managers, redundancy management guidance, and recruitment process optimisation to complement our staffing solutions.
How do you ensure candidate suitability?
We use skills testing, thorough reference checks, and our deep understanding of local business requirements to verify candidates' capabilities before recommendation.
Videos
Reviews (15)
Amanda Wainwright
May 27, 2022 Report
After leaving a company who treated me poorly, I came to Appointments Personnel and was welcomed immediately by Jayne She lent an ear to understand what I had been through and then dived into what I was looking for to push forward and she did not disappoint Emails, texts phone calls with positions that fitted my criteria perfectly Her pro active attitude and desire to accommodate was second to non After the first meeting on a Monday, 2 interviews later and Wednesday dinnertime I had a full time job position I can't wait to sink myself into and I can't thank her enough
Mandy Michelle Wainwright
May 26, 2022 Report
After leaving a company who treated me poorly, I came to Appointments Personnel and was welcomed immediately by Jayne She lent an ear to understand what I had been through and then dived into what I was looking for to push forward and she did not disappoint
Emails, texts phone calls with positions that fitted my criteria perfectly Her pro active attitude and desire to accommodate was second to non After the first meeting on a Monday, 2 interviews later and Wednesday dinnertime I had a full time job position I can't wait to sink myself into and I can't thank her enough
Amanda Wainwright
May 25, 2022 Report
After leaving a company who treated me poorly, I came to Appointments Personnel and was welcomed immediately by Jayne She lent an ear to understand what I had been through and then dived into what I was looking for to push forward and she did not disappoint
Emails, texts phone calls with positions that fitted my criteria perfectly Her pro active attitude and desire to accommodate was second to non After the first meeting on a Monday, 2 interviews later and Wednesday dinnertime I had a full time job position I can't wait to sink myself into and I can't thank her enough
Pownzzz
Aug 14, 2021 Report
Many agencies don't support you like they do. Got me a really well paying job that was great to do. The only downside is when I left the job (due to relocating) they seemed very annoyed with me and I get that they would be losing a client but they shouldn't show it on the phone. Emma was really nice from setting me up with the job to the very end
Roxana Ilie
Apr 16, 2021 Report
I have never been so well treated by a recruitment agency. Margaret and Peter have been really helpful in my job hunt.
Darren Keeling
Oct 24, 2020 Report
Applied for a job on Friday, got a call Monday, started Tuesday, amazing agency been dealing with a lady called Charlotte, regular contact and very polite. Great service
Kirsty Latham-Parkes
Sep 10, 2020 Report
Very helpful and supportive recruitment group. I did enjoy working on my temporary assignment. Its helped gain new skills and given me confidence. I would recommend them they do look out for you.
Kirsty Latham-Parkes
Sep 09, 2020 Report
Very helpful and supportive recruitment group. I did enjoy working on my temporary assignment. It's helped gain new skills and given me confidence. I would recommend them they do look out for you.
Betsy Cooper
Jun 27, 2020 Report
Received such a good service, within a couple of days I had interviews and within a week I had a new job! Thank you so much you were all amazing!
K. B.
May 02, 2020 Report
Overall disappointed, went for an interview months ago, told the agent it wasn't really the right job for me. Never heard from them again, and have applied for a number of jobs they've advertised recently, not one response, i understand the number of applications they must get but to not hear from a single one?!
Joe Williams
Jan 01, 2020 Report
Poor poor service. Promise you all sorts of work and hours then can't be bothered to contact you as promised or even return phone calls.
Prince W. K.
Dec 02, 2019 Report
Amazing employment with great people who makes you feel welcome and understand you worth. I will definitely recommend anyone looking for a role to go and see them
Angela Lowndes
Sep 19, 2019 Report
I have just finished my first contract with this agency I thought when I went for the initial interview i found them very helpful and reassuring would certainly recommend this agency for future employment.
Mark Swann
Oct 28, 2016 Report
We recently used Appointments Personnel to source a new IT Technician for our company. We trawled through the CV's we had on file and after spending lots of valuable time on this, decided to use Appointments. They have been fantastic and it's a service that I'd recommend to everyone. Not only did they find the right candidate to fit in well with our team (sense of humour required), but they have taken all of the time-consuming work out of the process for us. I'll be sure to use them again when we're ready to expand further and I recommend their recruitment service to everyone.
Marea
Jul 27, 2011 Report
We can have a perception of a person by the job he is doing, So its very necessary for every individual to have a good profession and even every person wants the same, but this can be only done if you consult professionals like Appointmentspersonnel, I approach them online and now am really happy and satisfied with the job am doing..