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38 Years
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Emergency
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Expert Recruitment Services in Nottingham
Thorn Baker has been connecting people and businesses since 1988, providing flexible recruitment solutions across construction, industrial, and facilities management sectors. With decades of expertise, we deliver permanent and temporary staffing services nationwide, combining local knowledge with innovative technology. Our Proven Process ensures clients and candidates receive tailored support, solving recruitment challenges efficiently. Operating through three specialist brands, we maintain a 94% client retention rate and supply over 1,700 temporary workers weekly. Our team of 90+ professionals leverages sector-specific insights to match talent with opportunity, prioritising reliability and transparency.

Backed by accreditations and a 35-year heritage, we serve clients from 10 UK offices, including Birmingham, Nottingham, and Bristol. Our commitment to quality is reflected in 97.8% candidate attendance rates and 89% client satisfaction scores. From emergency staffing to long-term contracts, we adapt to evolving industry demands while maintaining operational excellence. With a focus on construction, FM, and industrial sectors, we combine national reach with localised service delivery. Our values of being people-driven, solution-focused, and positive-minded underpin every interaction.
Services
Construction Recruitment Industrial Recruitment Facilities Management Onsite Staffing Professional Recruitment
Details
  • Year established: 1988
Highlights and features
  • Over 35 years of recruitment expertise across construction, industrial, and FM sectors
  • Proven Process ensures 94% client retention and 97.8% candidate attendance rates
  • National coverage through 10 UK offices with local market knowledge
  • 24/7 emergency staffing solutions for urgent workforce requirements
  • Dedicated consultants with sector-specific expertise in key industries
What people say
24/7 reliable service 97.8% attendance rate Sector-specific expertise Emergency staffing solutions Long-term client relationships
Services
Construction Recruitment
Specialist recruitment for construction roles including site managers, labourers, and engineers. We supply skilled professionals for permanent and temporary positions across residential, commercial, and infrastructure projects. Our consultants understand industry-specific requirements and safety standards.
Industrial Recruitment
Tailored workforce solutions for manufacturing, logistics, and production sectors. We provide warehouse operatives, assembly workers, and plant managers with rapid response times. Our 30-year expertise ensures candidates match technical and operational requirements.
Facilities Management
Comprehensive staffing for maintenance, cleaning, and support roles in commercial and residential properties. We supply engineers, cleaners, and helpdesk personnel with 24/7 emergency cover. Our TalentMatch process ensures cultural and technical fit.
Onsite Staffing
Dedicated onsite teams for large-scale industrial and logistics operations. Our account managers provide 24/7 support with 99.12% candidate supply reliability. We specialise in high-volume temporary placements for seasonal or project-based needs.
Professional Recruitment
Recruitment solutions for administrative, finance, and management roles. We place accountants, HR professionals, and office managers in both temporary and permanent positions. Our consultants understand corporate environment requirements.
People
Paul Jackman
CEO
Leading Thorn Baker since its formation, Paul Jackman brings strategic vision to the recruitment sector. With over 35 years of industry experience, he oversees operations across construction, industrial, and FM divisions. His leadership maintains the group's 94% client retention rate.
Matthew Dann
Industrial and Group Director
Matthew Dann directs industrial recruitment operations and group strategy. With expertise in manufacturing and logistics sectors, he ensures service delivery meets client needs. His team manages over 30 long-standing client relationships across the UK.
Rob Ford
Construction, FM and Group Director
Rob Ford oversees construction and facilities management recruitment divisions. With sector-specific knowledge, he implements the Proven Process that achieves 97.8% candidate attendance. His leadership covers 10 UK office locations.
Jade Sims
Business Manager
Jade Sims manages FM recruitment operations, specialising in cleaning and maintenance roles. Recognised for client relationships in property management sectors, she ensures rapid response to staffing emergencies. Her team supports nationwide contract requirements.
Richard Borland
Head of On-Site
Richard Borland leads onsite staffing solutions, managing 75+ consultants nationwide. His team provides 24/7 support for industrial clients requiring immediate workforce solutions. With 30 years of sector experience, he maintains 99.12% candidate supply reliability.
Questions
What sectors does Thorn Baker Group specialise in?
We specialise in construction, industrial, facilities management, and professional recruitment sectors across the UK.
Do you offer emergency staffing solutions?
Yes, our 24/7 onsite team provides emergency staffing with rapid response times nationwide.
How do you ensure candidate quality?
Our Proven Process includes skills verification, reference checks, and cultural fit assessments.
Can you help with temporary roles?
We supply over 1,700 temporary workers weekly across construction, industrial, and FM sectors.
What areas do you cover?
We operate nationally from 10 UK offices, serving all regions including remote locations.
How quickly can you fill roles?
Emergency placements can be made within 24 hours, with standard roles filled in 3-5 days.
Reviews (6)
Leenz Raza
May 30, 2022 Report
I would not recommend this agency they get fed up of helping you and when they feel like it they let you go and not welcome back when you need to find work. Unprofessional rude and they ignore you when you need help looking for work. I would look elsewhere and not waste my time being moaned at or being talked to like trash.
Damian
May 18, 2022 Report
The best work agency in Nottingham. Helpful with skilled and ad-hoc jobs when needed. Unlike some other places they treat people with respect.
Dean Wellor
Oct 12, 2021 Report
This company is great Richard Carey phoned me with in a number of days with me posting my CV informing me of a job that is great of my needs. Richard informed me of all the information I needed about the work place and past on all my information and sorted the interview date that was good for me. If you need a job or just changing jobs like me get in touch with this agency you will not be disappointed.
Jane Antunes
Oct 11, 2021 Report
I worked for that agency. They are very professional. Jade is very kindly, she sent all details about the event in Harry Porter. I really recommend to work with them. Congratulations for all staff.
Jetski Dex
Apr 06, 2021 Report
Throughout our 8-month working history with Thorn Baker, they have always been there for their constituents. During the toughest of periods of Covid-lockdown Thorn Baker have never wavered in their support and have never lost their sight of their main mission Serving their clients. Jade and the Thorn Baker team have always done right by me consistently, and have striven to meet my needs but also to exceed my expectations and continually make it easy for me to do business with them. Jade has been an outstanding representative of Thorn Baker bringing Commitment to Integrity, Fairness and Responsibility. She has focused on me as a customer, earned my trust, given me a fair deal and exceeded my expectations.
Kieran Joseph
Dec 17, 2020 Report
I have been working in partnership with Thorn baker for the last 12 months and cannot speak highly enough of there dedication and commitment to deliver a fantastic service. I have mainly worked with Jade who has been nothing short of amazing. Great communication, fantastic service, & brilliant people. Thanks Team Thorn baker!