Business Details
Leading Recruitment Solutions in Bristol
Red Recruitment is a contact centre recruitment specialist with over 23 years of industry excellence. We specialise in connecting purpose-driven organisations with exceptional talent across the UK, focusing on customer-facing and non-customer-facing roles in sectors including Financial Services, Technology, Healthcare, and Retail. Our dedicated teams operate in Contact Centres, Technology Services, and Business Support, delivering tailored recruitment solutions for temporary and permanent placements. With a commitment to understanding both business needs and candidate aspirations, we build strategic partnerships that drive long-term success.Our values of respect, trust, ambition, and professionalism underpin every interaction, supported by rigorous compliance processes and industry-leading expertise. We offer volume recruitment, temporary workforce management, and consultancy services, including generational leadership training and recruitment process design. Our agile team maintains high standards through telephone pre-screens, face-to-face interviews, and legislative checks, ensuring cultural fit and skill alignment for every placement.
Services
Contact Centre Recruitment
Technology Recruitment
Business Support Recruitment
Temporary Workforce Management
Recruitment Consultancy
Highlights and features
- We have over 23 years of specialist experience in contact centre recruitment
- Our dedicated teams focus on Contact Centres, Technology Services, and Business Support
- We provide tailored recruitment solutions with rigorous compliance processes
- Our consultants offer industry-leading expertise in volume recruitment and temporary workforce management
- We combine generational leadership training with recruitment process consultancy
What people say
Excellent support throughout
Helped me get my current role
Fantastic experience
Really friendly and approachable
Proactive and speedy service
Services
Contact Centre Recruitment
Specialist recruitment for contact centre roles across the UK. We source candidates for customer-facing and back-office positions, from entry-level agents to director roles. Our process includes telephone pre-screens, face-to-face interviews, and full legislative checks to ensure cultural and skill alignment with client requirements.
Technology Recruitment
Dedicated technology services recruitment covering software development, IT infrastructure, and technical support roles. Our consultants understand the specific requirements of technology companies and maintain a database of pre-vetted professionals. We support both permanent placements and project-based hires.
Temporary Workforce Management
Comprehensive temporary worker solutions with full compliance management. We handle DBS checks, inductions, and onboarding documentation. Our team provides ongoing support through regular 1:1 check-ins during assignments, ensuring satisfaction for both workers and clients.
Recruitment Consultancy
Bespoke recruitment process design and optimisation services. Our senior team delivers consultancy on retention strategies, generational workforce planning, and recruitment process improvements. We conduct fact-finding sessions to create tailored solutions that align with business objectives.
Leadership Training
Specialist training programmes for contact centre leaders, including generational leadership and resilience building. Our micro and full-day sessions are delivered on-site and tailored to organisational needs. Training focuses on practical skills development for managing modern, multi-generational teams.
People
Katy Forsyth
Managing Director
With over two decades in recruitment leadership, Katy drives Red Recruitment's strategic direction. She chairs industry forums, specialises in contact centre solutions, and focuses on innovative workforce strategies while maintaining operational excellence across all client engagements.
Jessica Taylor
Client Services Director
Leading client relationships, Jessica ensures tailored recruitment solutions for major accounts. She manages job specification development, client meetings, and strategic partnership growth while maintaining Red Recruitment's high service standards and client satisfaction metrics.
Questions
What are your opening hours?
Monday to Friday, 8:30am to 5:30pm. Some team members may be available outside these hours.
How do I register a job vacancy?
Contact Client Services Director Jessica Taylor directly via email or phone, or reach out to your existing contact at Red Recruitment.
Can you help create job specifications?
Yes, we review your requirements and create candidate-focused specifications that attract quality talent while meeting your business needs.
What recruitment sectors do you specialise in?
We focus on Contact Centres, Technology Services, and Business Support sectors across the UK.
Do you offer temporary staffing solutions?
Yes, we provide compliant temporary workforce management including DBS checks, inductions, and ongoing support for assignments.
Reviews (4)
Peter Wood
Jun 15, 2022
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Red have been absolutely great. From first applying for a role through to my first day and even beyond, their professionalism, organisation, communication have all been first class. Was never left in the dark about what was going on or what to expect. And the staff I've dealt with have all been lovely to deal with. Would have no problem in recommending Red Recruitment to anyone.
David Hayes
Jun 09, 2022
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Excellent company to deal with - Whole process, from on boarding to Interview to post interview was hassle free and straight forward. I dealt with Molly and then Thomas who were both consummate professionals. I would have no issues in recommending them both, and Red Recruitment in general, to anyone - They are polite, friendly, helpful and knowledgeable.
Shadi Rahim
Jun 03, 2022
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My experience with Red Recuitment was absolutely fantastic. The entire team, and most importantly Fran, were incredible in helping throughout the employment process. I was provided with timely updates, quick and effective communication, and supported from the start to the very end. Even where some challenges did appear, Fran and Red Recruitment were great in dealing with obstacles and issues to ensure everything ran smoothly. A huge thank you to the entire team, and a very big thank you to Fran for all of her help.
Temitope Adejumobi
May 30, 2022
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Josh, Neil, Laura, and Kevin were all helpful and supportive throughout the recruitment process. The journey from the first email with Josh and the rest of the process interfacing with others was a smooth and rewarding one. A big thanks to the team for the support and encouragement. I will definitely recommend Red Recruitment to my family and friends.
