Business Details
28 Years
experience
Your Trusted Recruitment Partner in South West London
Upgrade Recruitment, established in 1998, is an award-winning recruitment consultancy headquartered in Putney, South West London. With over two decades of experience, we specialise in connecting talented professionals with businesses across Administration, Marketing, Finance, Sales, Human Resources, and Office Support disciplines. Our Investors in People accreditation reflects our commitment to fostering professional growth and delivering tailored recruitment solutions.We pride ourselves on treating candidates as individuals, offering confidential career guidance and comprehensive interview preparation. For clients, we provide strategic staffing solutions, including permanent, contract, and temporary placements, while championing inclusive hiring practices. Our reputation for nurturing talent and building long-term partnerships has made us a trusted name in recruitment since the late 1990s.
Services
Recruitment Consultancy
Temporary Staffing
Executive Search
Contract Placements
Career Coaching
HR Solutions
Sales Recruitment
Marketing Recruitment
Office Support Hiring
PA/EA Placements
Details
- Year established: 1998
Highlights and features
- Established recruitment experts since 1998
- Specialist consultants with market-specific knowledge
- Investors in People accredited professional development
- Commitment to inclusive, ethical recruitment practices
- End-to-end candidate and client support
Associations and certifications
- Investors in People
Services
Recruitment Consultancy
Our recruitment consultancy specialises in matching skilled professionals with businesses across multiple sectors. We offer tailored hiring strategies for permanent, contract, and temporary roles. With deep market knowledge and a focus on long-term partnerships, we deliver placements that align with organisational goals and candidate aspirations.
Career Coaching
We provide personalised career coaching to help candidates maximise their employment opportunities. Services include CV optimisation, interview preparation, and market insights. Our consultants offer honest feedback and strategic guidance to support professional growth while maintaining strict confidentiality throughout the process.
Executive Search
Our executive search service identifies high-calibre leaders for senior management and director-level positions. We leverage our extensive network to source candidates with proven leadership capabilities and strategic vision. Clients benefit from our rigorous vetting process and deep understanding of leadership requirements across industries.
Temporary Staffing
We supply qualified temporary professionals to meet short-term business needs across administration, marketing, and office support functions. Our flexible staffing solutions help organisations maintain productivity during peak periods or staff absences. Candidates gain valuable experience while exploring different workplace environments.
HR Solutions
Our HR solutions support businesses in optimising their human resources strategies. We assist with talent acquisition, succession planning, and team restructuring. Clients receive expert advice on market trends, competitive remuneration packages, and best practices for employee retention and development.
People
Crowley Cox
Founder
With over 25 years in recruitment, Crowley Cox established Upgrade Recruitment in 1998 to create a candidate-focused staffing agency. His leadership has driven the company's Investors in People accreditation and expansion across multiple sectors while maintaining a commitment to ethical hiring practices.
Questions
What industries does Upgrade Recruitment specialise in?
We specialise in Administration, Marketing, Finance, Sales, Human Resources, and Office Support roles. Our consultants have deep expertise in these sectors and maintain strong networks to match candidates with relevant opportunities.
How does Upgrade Recruitment support job seekers?
We offer personalised career guidance, CV review services, and interview preparation. Candidates receive honest feedback about their applications and market positioning, with ongoing support throughout the hiring process and onboarding.
Are there temporary work opportunities available?
Yes, we actively place candidates in temporary and contract roles across administration, customer service, and office support functions. These positions offer flexibility while providing valuable professional experience with reputable employers.
What makes Upgrade Recruitment different from other agencies?
Our Investors in People accreditation demonstrates our commitment to professional development. We prioritise long-term relationships over quick placements, with consultants who specialise in specific sectors rather than generalist roles.
How can businesses request recruitment services?
Companies can submit job details through our website or contact us directly at 0208 780 9922. Our consultants will discuss specific staffing needs and provide tailored solutions for permanent, contract, or temporary hiring requirements.
Reviews (7)
Robert Degay
Jun 17, 2022
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Very professional and friendly staff. I have had the pleasure dealing with Cormac (and in fact the owner Jim) who were both an absolute delight to deal with. My experience have restore my faith knowing that there are excellent recruitment agencies exists like the Upgrade as oppose to my previous poor experiences. If you are looking or a new career opportunity then this is the right place to start with, a friendly agency in the heart of Putney. Highly recommended! 5*
Maria Kuzmov
Apr 14, 2022
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This agency is very helpful and professional, I would recommend to everyone. Thank you for your support.
Justin Souchon
Nov 23, 2021
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Fantastic people who work there. They are patient, understanding and always source roles from professional companies with a good reputation.
LoveNature
Oct 21, 2021
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To echo another review, I wish I could give less stars. Beyond unprofessional, rude (person I'm referring to is Sam), unresponsive and have previously not paid me for a role I did with them some years back - I also know someone else who said they also weren't paid for work they did with this same disgusting company. Thieves and fraudulent tbh. If they respond to this, they will most likely make it seem like this isn't true but TRUST me it is.
Vera Brown
Jan 09, 2021
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Would recommend to anyone looking for a super professional and responsive service! The team are so attentive and were really keen to help me find a job during such a difficult time. Really organised and efficient, too which made the process of looking for a securing a job stress-free. Would highly recommend! Thank you :
Molly Gilpin
Feb 03, 2019
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I don't usually write reviews however this place deserves one and way more stars than Google offers. After moving over from New Zealand I found the job market very overwhelming and couldn't have been happier to register with Upgrade Recruitment! They were efficient and helpful in ensuring they found the perfect role for me. I couldn't recommend their services enough! A huge thanks to Jim and the team!
Zarah Creation
Mar 26, 2018
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THE WORST AGENCY TO BE HIRE BY IN LONDON! if you get an interview invite from them, I urge you to pls ignore! Had the most horrible experience working with them through a terrible mislead job advertisement. Long and short recruitment consultant Will Stanley made tremendous promises concerning the role which all turned out to be lies! Do not respond to a call centre role for indicator FLMEMO the worst of jobs in central London, poorly managed and least maintained.
