Business Details
26 Years
experience
Emergency
services
Your Trusted Recruitment Partner in London
Central Recruitment Services has been delivering quality recruitment and training solutions to the health, social care, and associated sectors for over 25 years. Our managed services, recruitment expertise, and innovative CentralAxis platform provide cost-effective staffing solutions for housing associations, local authorities, charities, NHS organisations, and private sector clients across London and nationally. We specialise in permanent recruitment, temporary staffing, ad hoc shift cover, bank management, and night rota management, supported by a rigorous vetting process and CQC-compliant systems. Our tailored service level agreements ensure transparency, compliance, and efficiency savings for clients. With a team of experienced professionals and a database of over 10,000 candidates, we deliver responsive staffing solutions for complex needs including mental health, learning disabilities, and homelessness.Our web-based platform automates administrative processes, providing real-time reporting and visibility for clients. We prioritise candidate quality through enhanced DBS checks, 10-year work history verification, and skills matching. Clients benefit from our transparent charging structure, including breakdowns of hourly rates, employers' NI, holiday pay, and commission. With 99% satisfaction rates from workers and clients, we combine sector expertise with technology-driven efficiency to meet evolving care sector demands.
Services
Staff recruitment
Ad Hoc shift cover
Managed Services
Bank Management
Night Rota Management
Training & eLearning
Neutral Vendor Platform
Permanent Recruitment
Temporary Staffing
Emergency Shift Cover
Details
- Year established: 2000
Highlights and features
- 25 years' specialist experience in health and social care recruitment
- CQC-compliant CentralAxis platform for real-time visibility
- 99% satisfaction rate from registered workers
- Transparent charging structure with full cost breakdowns
- Rigorous candidate vetting including enhanced DBS checks
What people say
Excellent service
Reliable payroll
Quality candidates
Transparent pricing
Responsive team
Services
Staff Recruitment
We provide permanent and temporary staffing solutions for health and social care organisations. Our rigorous vetting process ensures candidates meet sector-specific requirements through enhanced DBS checks, 10-year work history verification, and skills matching. Clients benefit from transparent pricing structures and real-time portal access to candidate profiles and compliance documentation.
Ad Hoc Shift Cover
Emergency and last-minute staffing solutions for residential and community care settings. Our 24/7 service delivery team and CentralAxis platform enable rapid deployment of qualified staff for mental health, learning disabilities, and complex needs support. Real-time portal access allows clients to manage shift bookings and timesheets digitally.
Managed Services
Comprehensive staffing management solutions including bank management, night rota coordination, and neutral vendor platforms. Our CQC-compliant systems automate administrative processes, reduce agency costs by up to 30%, and provide real-time reporting through customisable service level agreements tailored to organisational requirements.
Training & eLearning
Over 300 specialist courses for health and social care professionals, including mandatory training, management development, and eLearning solutions. Delivered through in-house sessions, open courses at our Islington venue, and online platforms, with optional compliance management integration via CentralAxis.
CentralAxis Platform
Web-based operating system for multi-agency staffing management, timesheet processing, and real-time reporting. Features include worker availability tracking, online invoicing, compliance monitoring, and analytics dashboards. Fully scalable to manage temporary staffing solutions for organisations with 500+ services nationwide.
Questions
What sectors do you specialise in?
We specialise in health and social care recruitment, supporting housing associations, local authorities, charities, NHS organisations, and private sector clients.
How quickly can you provide emergency staff?
Our 24/7 service delivers emergency shift cover within 2 hours through a database of 10,000+ pre-vetted candidates.
Do you offer training for care workers?
Yes, we provide 300+ specialist courses including mandatory training, management development, and eLearning solutions.
How do you ensure candidate quality?
All candidates undergo enhanced DBS checks, 10-year work history verification, and skills matching through our CQC-compliant systems.
Can you manage large-scale staffing requirements?
Yes, we handle volume recruitment and bank management for organisations with 500+ services nationwide using our CentralAxis platform.
What payment options are available?
We provide transparent hourly rate breakdowns including workers' pay, employers' NI, holiday pay, and commission through our online portal.
Reviews (3)
Tanja Nagengast
Apr 07, 2019
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CCI is very unprofessional when it comes to their employees.communication does not exist for them. Program manager gets rude, HR personnel doesnt seem to know what they are doing and if they owe you money make sure you keep all the emails because they will either take forever to pay you back or they dont pay you back at all. I reported them to the DOL, government office and working on BBB.there is a reason why they lost the contract. Had nothing but problems with them since I got rehired with them
Sheena Berry
May 21, 2017
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This is a horrible contracting agency, they either ignore emails or they screen everything. Myself and three other co-workers have not heard from them concerning our 401a or our paychecks. We have contacted their hire ups with no return message or calls. Simply horrible. We are reporting them to the BBB.
Deshornia Winthrope
Apr 01, 2017
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Overall, I loved working for Central Care. The site on the other hand was understaffed. I appreciated how CCI was willing to help in whatever way they could. If the site wasnt understaffed, i would have stayed. Thanks CCI for the opportunity
